Failed to connect to MySQL: Access denied for user – Knowledgebase

While accessing the website, I was getting the error as –
Failed to connect to MySQL: Access denied for user ‘database_user’@’’ to database ‘database_name’

Generally the above error comes on the website due to user not linked to the database and due to the lack of privilages assisgned to the user .

1. Login to user on server :  #cd ~username
2. Search the database displayed in the error on the server : #grep -rl “database_name”
You will get the configuration file for that database.
3. Check the configuration file of the database {it will contain the login details for that database} –

#cat configuration_file.php



$myhost = “host’s_ip_address”;
$myuser = “database_username”;
$mypass = “xxxxxxxx”;
$mydb = “database_name”;
$key = “your_key”; //Don’t tuch this !

$con = mysqli_connect($myhost, $myuser, $mypass, $mydb);

if (mysqli_connect_errno())
echo “Failed to connect to MySQL: ” . mysqli_connect_error();

4.You can try to access the database which will confirm that the database is present or not –

#mysql -u username(present in configuration file) -p then press Enter
password: (Enter the password present in the configuration file)

You will enter the “mysql>” window as below –


5.To check the database present for that user enter : mysql>show databases;

So as per the output there is no database present for that user due to privilages not assigned.


| Database |
| information_schema |
1 row in set (0.00 sec)

6. Now login to cPanel >> MySql Databases >> click on Add (Change the privileges to all ) >> Save

7. Now check the database on the server by show databases command as used earlier
mysql> show databases;

Now the database is linked to the user as we have assigned all the privileges to the user –


| Database |
| information_schema |
| database_username |
2 rows in set (0.00 sec)

8. Try accessing the website, it will start working fine without any errors.

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